How to discuss a difficult topic in a psychologically safe way?

Managing your own emotions and preparing for others' emotions is an important skill in today’s worklife.

✔️ Initiate and open difficult conversations

✔️ Create a safe space for difficult conversations

✔️ Search for a common understanding in conflicts

✔️ Manage your own emotions

✔️ Recognize when there’s a need for a third-party mediator in conflicts

Level: Fundamentals

Certificate: Available on completion

Length: Three-week program

Target audience: Team leads

Created in partnership with: Koodarikuiskaaja (Elisa Heikura)

How to have difficult conversations