How to discuss a difficult topic in a psychologically safe way?
Managing your own emotions and preparing for others' emotions is an important skill in today’s worklife.
How to discuss a difficult topic in a psychologically safe way?
Managing your own emotions and preparing for others' emotions is an important skill in today’s worklife.
✔️ Initiate and open difficult conversations
✔️ Create a safe space for difficult conversations
✔️ Search for a common understanding in conflicts
✔️ Manage your own emotions
✔️ Recognize when there’s a need for a third-party mediator in conflicts
Level: Fundamentals
Certificate: Available on completion
Length: Three-week program
Target audience: Team leads
Created in partnership with: Koodarikuiskaaja (Elisa Heikura)
Learning journey
Week 1: Self-assessment. Independent study 1: Fundamentals.
Week 2: Learning group 1: Grouping goals, practice. Activity: Apply at work. Independent study 2: Advanced.
Week 3: Learning group 2: Sharing results, practice. Self-assessment.