How to discuss a difficult topic in a psychologically safe way?
Managing your own emotions and preparing for others' emotions is an important skill in today’s worklife.
How to discuss a difficult topic in a psychologically safe way?
Managing your own emotions and preparing for others' emotions is an important skill in today’s worklife.
✔️ Initiate and open difficult conversations
✔️ Create a safe space for difficult conversations
✔️ Search for a common understanding in conflicts
✔️ Manage your own emotions
✔️ Recognize when there’s a need for a third-party mediator in conflicts
Level: Fundamentals
Certificate: Available on completion
Length: Three-week program
Target audience: Team leads
Created in partnership with: Koodarikuiskaaja (Elisa Heikura)