How to have difficult conversations

Learn to discuss difficult topics in a psychologically safe way. This course provides practical tools for managing your own emotions and preparing for others’ feelings.

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About the course

How to discuss a difficult topic in a psychologically safe way?

Managing your own emotions and preparing for others' emotions is an important skill in today’s worklife.

After the course you will be able to…

✔️ Initiate and open difficult conversations

✔️ Create a safe space for difficult conversations

✔️ Search for a common understanding in conflicts

✔️ Manage your own emotions

✔️ Recognize when there’s a need for a third-party mediator in conflicts

Course information

Level: Fundamentals

Certificate: Available on completion

Length: Three-week program

Target audience: Team leads


Created in partnership with: Koodarikuiskaaja (Elisa Heikura)


What our participants say

"MinnaLearn’s Learning Group sessions are engaging and effective, emphasizing hands-on learning through discussions, peer insights, and real-world challenges. Highly recommended for anyone seeking a transformative learning experience!"

Price

A 3-week learning journey including:
  • Intro session and two 2.5-hour group meetings facilitated by MinnaLearn

  • Team challenge: taking your learnings to practice

  • Reporting on course progress and learning outcomes

€799 per participant:

For 6–10 participants, excluding VAT.

Learning journey

Week 1: Self-assessment. Independent study 1: Fundamentals.
Week 2: Learning group 1: Grouping goals, practice. Activity: Apply at work. Independent study 2: Advanced.
Week 3: Learning group 2: Sharing results, practice. Self-assessment.

course illustration

How to have difficult conversations

Learn to discuss difficult topics in a psychologically safe way. This course provides practical tools for managing your own emotions and preparing for others’ feelings.