Learn to win customers’ trust and build long-lasting relationships with them. Practical tools for all types of experts
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Consulting toolkit
About this course
After the course you will be able to...
✔️ Identity different customer types and their goals
✔️ Know and map the customer organization
✔️ Have meaningful conversations that build trust and move the project forward
Course information
Level: Fundamentals
Certificate: Available on completion
Length: One day + optional homework with check-up
Target audience: Consultants
In partnership with Panu Liira — has run a consulting school for several years